Privacy Policy
Introduction
Brush Neuropsychology Services, PLLC (“BNS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Website Privacy Policy explains how we may collect, use, disclose, and safeguard information when you visit our website, submit information through our website, contact us electronically, or interact with online features connected to our practice.
BNS is a neuropsychology and therapy practice located in Michigan. Because we provide health care services, certain information we collect or maintain in connection with your care may be protected health information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”), as well as other applicable federal and Michigan privacy laws. Michigan recognizes additional privacy protections for certain behavioral health and mental health information, and Michigan state resources note that consent may be required for certain disclosures of mental health records beyond treatment, payment, and care coordination.
This Website Privacy Policy applies primarily to information collected through our website and related online interactions. It does not replace our HIPAA Notice of Privacy Practices, which describes how we may use and disclose PHI in connection with clinical services and your rights regarding that information.
This Website Privacy Policy applies primarily to website and online interactions and is not intended to modify or limit the terms of our HIPAA Notice of Privacy Practices. To the extent information constitutes Protected Health Information under HIPAA,, the HIPAA Notice of Privacy Practices and applicable law will control.
Please Do Not Submit Sensitive Clinical Information Through the Website
Our website and general contact forms are intended for basic inquiries, scheduling requests, and general communication. Please do not submit detailed clinical information, medical records, psychological history, crisis information, legal documents, school records, or other sensitive information through website contact forms unless specifically instructed to do so through a secure method.
Submitting a contact form does not establish a clinician-patient relationship. A clinician-patient relationship is established only after BNS accepts you as a client and the appropriate intake, consent, financial, and clinical documentation has been completed.
If you are experiencing a medical, psychiatric, or safety emergency, do not use this website. Call 911, go to the nearest emergency room, or contact an appropriate crisis service.
Information We Collect
Information You Provide Voluntarily
We may collect personal information that you voluntarily provide to us, including:
- Name;
- Email address;
- Phone number;
- Mailing address;
- Preferred contact method;
- Information submitted through contact forms, appointment request forms, or other website forms;
- General reason for seeking services;
- Information you provide by phone, email, portal message, or other communication;
- Parent, guardian, or authorized representative information, when applicable; and
- Any other information you choose to provide.
Some information you provide may relate to your health, neuropsychological concerns, therapy needs, family circumstances, educational concerns, disability-related needs, or other sensitive matters. Once BNS receives and maintains information in connection with your clinical care, that information may be treated as PHI and handled in accordance with HIPAA, applicable Michigan law, and our HIPAA Notice of Privacy Practices.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Pages viewed;
- Time spent on pages;
- Referring website;
- Approximate geographic location based on IP address;
- Date and time of visit; and
- General website usage information.
This information helps us understand how visitors use our website, improve website performance, troubleshoot technical issues, and maintain website security.
Cookies, Analytics, and Tracking Technologies
Our website may use cookies, pixels, analytics tools, embedded content, or similar technologies to support website functionality, understand website traffic, improve user experience, and evaluate the effectiveness of our online presence.
We may use tools such as:
- Google Analytics;
- Microsoft Clarity;
- Website hosting analytics;
- Security or spam-prevention tools;
- Scheduling or portal links; and
- Other website performance or functionality tools.
Because BNS is a health care practice, we aim to use tracking and analytics tools carefully. HIPAA-regulated entities must avoid disclosing PHI to tracking technology vendors unless the disclosure is permitted by HIPAA, supported by a compliant business associate agreement when required, or otherwise authorized by the individual. HHS OCR has issued guidance addressing how HIPAA applies to online tracking technologies used by regulated entities.
BNS seeks to configure website analytics and tracking technologies in a manner intended to avoid the collection or disclose of Protected Health Information through public-facing website tools.
You can usually control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.
How We Use Information
We may use information collected through our website or related communications to:
- Respond to inquiries;
- Provide information about our services;
- Screen whether BNS may be an appropriate fit for requested services;
- Schedule or manage appointments;
- Communicate with prospective or current clients;
- Provide neuropsychological evaluation, therapy, consultation, or related services;
- Maintain business, administrative, and clinical records;
- Improve website content, functionality, and user experience;
- Monitor website security and prevent misuse;
- Comply with legal, regulatory, licensing, ethical, or professional obligations;
- Enforce practice policies, agreements, and legal rights; and
- Carry out other purposes described at the time information is collected.
When information is used or disclosed in connection with clinical services, it will be handled in accordance with our HIPAA Notice of Privacy Practices and applicable law.
How We Share Information
We do not sell personal information or PHI. We do not rent or trade your personal information to third parties.
We may disclose information in limited circumstances, including to:
- Service providers that support our website, scheduling, communications, billing, technology, hosting, cybersecurity, or administrative operations;
- Electronic health record, patient portal, appointment scheduling, payment processing, or communication platforms;
- Professional advisors, including attorneys, accountants, consultants, insurers, or compliance advisors;
- Other health care providers, schools, attorneys, or third parties when authorized by you or permitted by law;
- Parents, guardians, personal representatives, or authorized representatives when permitted or required by law;
- Government agencies, licensing boards, courts, law enforcement, or regulators when required or permitted by law;
- Individuals or entities necessary to prevent or respond to a serious threat to health or safety; and
- Other persons or entities as permitted by HIPAA, Michigan law, or your written authorization.
When HIPAA requires a business associate agreement with a vendor that creates, receives, maintains, or transmits PHI on our behalf, BNS will seek to use appropriate contractual safeguards.
Email, Texting, and Electronic Communications
Email, text messaging, website forms, and other electronic communications may not be fully secure unless they occur through a secure portal or encrypted system. By contacting us through non-secure methods, you acknowledge that there may be some risk that the information could be accessed or viewed by unauthorized third parties.
BNS may use email, phone, text message, or portal communication for administrative purposes such as scheduling, appointment reminders, billing, or responding to inquiries. Clinical communications should generally occur through secure, approved channels when available.
Please do not use email, text, website forms, or voicemail for emergencies or urgent clinical needs.
Third-Party Websites and Services
Our website may contain links to third-party websites or services, such as appointment scheduling platforms, patient portals, payment processors, maps, social media pages, or informational resources.
Third-party websites and services are governed by their own privacy policies and practices. BNS is not responsible for the privacy, security, or content practices of third-party websites or services that we do not control. We encourage you to review the privacy policies of any third-party services you choose to use.
Patient Portal and Clinical Platforms
If BNS uses a patient portal, electronic health record, telehealth platform, online payment processor, or secure document exchange system, information submitted through those systems may be governed by additional terms, privacy policies, consent forms, and HIPAA-related agreements.
Clinical records, neuropsychological evaluation materials, therapy records, billing records, and communications maintained in connection with your care are subject to our HIPAA Notice of Privacy Practices and applicable legal requirements.
Children and Minors
BNS provides services to children and adolescents when appropriate consent and documentation are obtained from a parent, legal guardian, or other authorized representative, unless otherwise permitted by law.
Our website is not intended for unsupervised use by children under age 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate parental or guardian involvement. If you believe a child has submitted personal information through our website without appropriate authorization, please contact us.
Privacy rights involving minors can be complex and may depend on the type of service, the minor’s age, legal custody, consent authority, court orders, and applicable federal or Michigan law. In some circumstances, a parent or guardian may have access to a minor’s records; in other circumstances, access may be limited by law.
Data Security
BNS uses reasonable administrative, technical, and physical safeguards designed to protect personal information and PHI from unauthorized access, use, disclosure, alteration, or destruction. These safeguards may include secure systems, access controls, password protection, secure portals, vendor due diligence, policies and procedures, and workforce training.
However, no website, internet transmission, electronic storage system, or communication method is completely secure. We cannot guarantee absolute security of information transmitted electronically.
Data Retention
We retain information for as long as necessary to fulfill the purposes described in this Website Privacy Policy, comply with legal and professional obligations, maintain business and clinical records, resolve disputes, enforce agreements, and comply with applicable record retention requirements.
Clinical records are retained in accordance with applicable federal and Michigan law, professional standards, ethical obligations, and BNS record retention policies.
Your Rights
Depending on the type of information involved and applicable law, you may have rights to:
- Request access to certain information;
- Request correction of certain information;
- Request restrictions on certain uses or disclosures;
- Request confidential communications;
- Request an accounting of certain disclosures;
- Request a copy of our HIPAA Notice of Privacy Practices;
- Revoke certain authorizations, when applicable;
- Opt out of certain non-essential communications; and
- Ask questions about how your information is used or disclosed.
Rights involving PHI are described more fully in our HIPAA Notice of Privacy Practices. HIPAA requires covered entities to provide individuals with certain rights regarding their PHI, including rights related to access, amendment, restrictions, confidential communications, and accounting of disclosures.
To exercise privacy-related rights, please contact us using the information below.
Marketing and Advertising
BNS may use general website content, search engine optimization, directory listings, social media pages, or online advertising to inform the public about our services. We do not use PHI for marketing purposes without written authorization when HIPAA requires authorization.
We do not knowingly use information submitted through clinical intake forms, patient portals, secure clinical communications, neuropsychological evaluations, or therapy services for targeted advertising.
No Sale of Personal Information
BNS does not sell PHI. BNS does not sell personal information collected through the website.
Information Content Only
Content provided on this website is for general informational and educational purposes only and is not intended as medical, psychological, diagnostic, legal, or treatment advice. Viewing this website or contacting BNS through the website does not create a clinician-patient relationship.
Do Not Track Signals
Some browsers transmit “Do Not Track” signals. Because there is not a uniform industry standard for responding to such signals, our website may not respond to them. You may manage cookies and tracking preferences through your browser settings and device controls.
Accessibility
BNS aims to make its website accessible and usable for visitors. If you have difficulty accessing information on our website or need information in a different format, please contact us.
Changes to This Website Privacy Policy
We may update this Website Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted means that you acknowledge the revised policy.
Contact Us
If you have questions about this Website Privacy Policy, our privacy practices, or your rights, please contact us:
Brush Neuropsychology Services, PLLC
2855 Coolidge Hwy
Troy, MI 48084
Phone: (248) 270-5974
Email: admin@brushneuropsych.com
Website: www.brushneuropsych.com
For questions specifically involving PHI, clinical records, or HIPAA rights, please refer to our HIPAA Notice of Privacy Practices or contact BNS directly.